Overview
Notification channels determine how and where you receive alerts about monitor status changes.Channel Types
- Email - Reliable, detailed notifications
- SMS - Immediate mobile alerts
- Slack - Team collaboration and awareness
- Webhooks - Custom integrations
- Teams - Microsoft-centric organizations
- Discord - Community and developer teams
- Telegram - Mobile-first, international teams
Managing Channels
Navigate to Alerts to view and manage all notification channels.Adding Channels
- Click + Add new alert
- Select channel type
- Configure destination
- Save
Testing Channels
After adding a channel, test it to ensure proper delivery.Enabling/Disabling
Toggle channels on/off without deleting configuration.Best Practices
Use Multiple Channels
Use Multiple Channels
Configure redundant notifications for critical services (e.g., both email and SMS).
Separate by Severity
Separate by Severity
Use SMS for critical alerts, email for all alerts.
Avoid Alert Fatigue
Avoid Alert Fatigue
Don’t send all alerts to all channels. Be selective.